We take every piece of information you share with us seriously. Learn how dora77 collects, uses, and fully protects your personal data.
Dora77 only collects information that is genuinely necessary to provide a safe, seamless and high-quality service to our members in Malaysia. We do not collect excessive data that has no direct relevance to platform operations.
The categories of data we collect include:
Every piece of data we collect has a clear and specific purpose. dora77 does not use your information for unrelated purposes without obtaining your prior consent.
| Data Type | Purpose of Use | Status |
|---|---|---|
| Personal identification information | Identity verification (KYC), fraud prevention, legal compliance | Required |
| Contact information | Sending account notices, promotions, and security updates | Required |
| Financial information | Processing deposits and withdrawals, transaction verification | Required |
| Technical information | Suspicious login detection, platform performance enhancement | Automatic |
| Gaming information | Personalised game recommendations, responsible gaming reports | Automatic |
Beyond the purposes listed above, dora77 also uses your data to develop and improve new platform features, conduct internal analysis to understand aggregate (not individual) usage patterns, and comply with any reporting requirements to relevant authorities.
Dora77 processes your personal data based on several valid and recognised legal grounds, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
Dora77 does not sell, rent or trade members' personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your data with trusted parties:
All third parties who receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the purposes that have been agreed upon.
Your data security is dora77's top priority. We continuously invest in the most advanced security infrastructure to ensure your information is always protected.
Data retention periods depend on the type of information and applicable legal requirements. Generally, active account data is retained for as long as the account remains active, while transaction records are kept for a minimum of seven (7) years in accordance with Malaysian financial regulatory requirements.
As a dora77 member and Malaysian resident, you have specific rights regarding your personal data protected under PDPA 2010. dora77 fully respects and facilitates the exercise of these rights:
You have the right to request and receive a copy of all personal data we hold about you at any time.
You have the right to correct any inaccurate or outdated personal information in your account.
Under certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for specific purposes such as direct marketing or profile analysis.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
You may request a restriction on the processing of your data while a dispute is being resolved or an investigation is ongoing.
To exercise any of the rights above, please contact our support team via live chat on the dora77 platform. We will process your request within 14 business days.
Dora77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you on subsequent visits.
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the dora77 platform.
The dora77 platform may contain references to game providers and payment services we use. This Privacy Policy applies solely to the dora77 platform and does not cover the privacy practices of any third party.
Dora77 is not responsible for the privacy practices, content or policies of any third party. We recommend reading the privacy policy of each service provider you use separately to understand how they manage your data.
Dora77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or new technologies we adopt.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.
For issues relating to your data rights or complaints unresolved after contacting us, you are also entitled to refer your complaint to the Department of Personal Data Protection Malaysia (JPDP), the official regulatory body under PDPA 2010.
We don't just meet legal requirements — we go above and beyond to ensure every piece of data you entrust to us is protected with the utmost care.
256-bit SSL encrypts every byte of data travelling between your device and dora77's servers — the same technology used by the world's leading banks.
Our identity verification process uses a licensed KYC platform that stores your documents in an isolated environment with strictly limited access.
Your personal data has never been and will never be sold, rented or traded to any party for marketing or other commercial purposes.
Dora77 operates in compliance with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a user are fully protected under the law.
Our cybersecurity team monitors dora77's infrastructure around the clock, responding swiftly to any threats before they can affect your data.
Our support team is ready to help you exercise your personal data rights — access, correction, deletion, and more — within 14 working days.